Vital Help Desk grew from a our business consulting parent company Vital Catalyst, LLC. There was a direct need to implement the technical solutions being offered, but in some cases traditional IT firms felt threatened by the changes. We launched the Vital Help Desk service in 2004 to ensure that the business goal were delivered unchallenged...not to mention saving our clients additional costs and time.
Although the lines often blur between our business and technical divisions, Vital Help Desk overall mission is to deliver rock-solid technical support services. From equipment to software, we only offer the best to ensure the utmost in reliability as well as overall value.
Leveraging the latest in remote administration software, our expert technicians limit your down-time with near instant response times and quick solutions. We also believe in "make sure it does not break in the first place." A philosophy that make sure your employees are working at top efficiency. Eliminating the threats of SPAM and viruses in conjunction with routine maintenance reduce your risks of unnecessary down-time.
More than a traditional support team, Vital Help Desk is constantly striving to be your one stop shop for your technology needs. Here are just some of the many services offered: